Shipping Policy

Typically, we ship orders the same business day if they are received by 2pm ET. In all other cases, you can expect your order to ship the next business day.

At this time, we only ship within the United States and Canada. If you wish to ship your order to another country, the best option would be to ship to a freight forwarder in the United States, or attempt to place an order on Amazon.com and ship to your international location (which may or may not be possible depending on Amazon's capabilities for exportation).

The prices displayed on this site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you place an order for shipment to an international address, you will be responsible for paying any VAT and other taxes, tariffs, import or export duties, and other similar fees imposed on such orders. These taxes, duties and fees, if assessed, are the sole responsibility of the package recipient, who will be billed for them by the local Customs office. International shipping rates vary based on total package weight and final destination. Pricing on the Site does not include duties, insurance costs, tariffs, or value-added taxes.

With respect to shipments of Products to consumers, wherever they may reside, title to Products and risk of loss shall pass to the buyer upon delivery of the Products to the common carrier. You are solely responsible for providing us with accurate shipping information, and in the event that any Product is returned to us as a result of your failure to do so, you shall be responsible for any additional shipping fees or other charges that may be applied.

International Orders to Canada are not eligible for Free Shipping on any purchase. The amount we are charging for shipping is the nearest estimate amount to pay based on weight and location. Due to the costs of customs processing and transit-times, all international orders are final sale.

Lost Packages

We ship out all our packages via USPS First Class Shipping. If within 30 days of your order, you haven't received your package, please email us at hello@renzosvitamins.com with your Order Number (example: #1234) and we will send you a replacement. Please note that for certain cases, we might ask you to file a claim with the carrier prior to getting a replacement. We will get back to you in 2 - 5 business days. If the claim exceeds 30 days of your order, this order will be considered final and will no longer be eligible for a replacement.